Main Features
- Knowledge Base Integration: Integrate external information sources for comprehensive customer support resources
- Automatic Categorization: Automatically categorize tickets based on business rules
- AI Copilot: Provide intelligent assistance for support teams
- Business Insights: Gather customer insights for business decision-making
- Advanced Analytics: Deep analysis of customer support data
- Automatic Resolution: Automatically respond to clients when efficient answers are available
- Sentiment Analysis: Analyze customer sentiment trends
- Unified Brand Voice: Unify brand communication style across the support team
Core Advantages
- Plug & Play: One-click installation, get started in less than 2 minutes
- Reliable Support: Dedicated assistance ensuring smooth operations
- Transparent Pricing: Pay as you use, only pay when using Quivr
- SOC2 & GDPR Compliant: Highly secured and compliant with data policies
Workflow
- Generate: AI generates reply suggestions
- Chats: Handle customer conversations
- Track: Track ticket status
- Summarize: Automatically summarize conversation content
- Categorize: Automatically categorize tickets
- Auto Send: Automatically send replies
- Analytics: Deep analysis of support data
Pricing Model
- Free trial available
- Seamless transition to paid subscription after trial
- Dedicated customer support during trial period
- Hands-on experience with real customer scenarios
Target Users
- Customer support teams
- Businesses needing automated ticket processing
- Organizations aiming to improve customer satisfaction
Results
- 2M+ answers generated
- CSAT increase of 23%
Compliance
- SOC2 certified
- GDPR compliant
- 収集時間：2025-09-16
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価格設定モデル：
Free Trial
Paid
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